Privacy Policy

Privacy Policy

  1. Data controller

Centro Terapias Svoboda Marbella 1997 S.L.
Centro de Terapias Marbella
C./ Jacinto Benavente, entrance via C./ Calvario
Edif. Las Terrazas de Marbella, Local 19
29601 Marbella / Málaga
Spain

Email: info@terapiasmarbella.com
Phone/WhatsApp: +34 653 367 602

Legal representative:
Jiri Svoboda

Tax identification number (CIF): B93606614
Registered in the Commercial Registry of Málaga, sheet MA-144442.

  1. General information

The protection of your personal data is important to us. We process your personal data confidentially and in accordance with the applicable data protection regulations, particularly the General Data Protection Regulation (GDPR).

Personal data is any information that can be used to identify you personally. This includes, for example, your name, email address, telephone number and information submitted through a contact form.

  1. Collection and processing of personal data

We process personal data when you visit our website, contact us using a contact form, send us an email or communicate with us through WhatsApp.

The data is processed to answer your enquiry, arrange appointments and communicate with you.

The legal basis is Article 6(1)(b) GDPR when your enquiry relates to treatment or an appointment. In other cases, the processing is based on our legitimate interest in responding to your enquiry in accordance with Article 6(1)(f) GDPR.

  1. Contact form

When you use our contact form, we process the information you enter. This may include:

We use this information solely to process your enquiry and contact you.

Please only submit medical or health-related information that is necessary for your enquiry. If you voluntarily provide health data, it is processed on the basis of your explicit consent under Article 9(2)(a) GDPR. You may withdraw your consent at any time with effect for the future.

  1. Contact through WhatsApp

If you contact us through WhatsApp, the communication is processed using the WhatsApp service. The provider in Europe is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Personal data such as your telephone number, profile name, message content and technical connection data may be processed. The processing of data outside the European Union cannot be ruled out.

Please only use WhatsApp if you agree to this processing. Alternatively, you may contact us by email or telephone.

  1. Cookies and consent management

Our website uses cookies and similar technologies. Some cookies are technically necessary for the operation and security of the website. Other services are only activated after you have given your consent.

We use Complianz to manage your consent. Your selection is stored so that the website can respect your decision. You may change or withdraw your consent at any time through the cookie preferences.

The legal basis for technically necessary cookies is Article 6(1)(f) GDPR. Services requiring consent are activated on the basis of Article 6(1)(a) GDPR.

  1. Google reCAPTCHA

We use Google reCAPTCHA to protect our forms against spam and automated misuse. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Your IP address, browser information, device information and details about your use of the website may be transferred to Google. A transfer to countries outside the European Union cannot be ruled out.

Where consent is required, reCAPTCHA is only activated after you have given your consent.

  1. Adobe Fonts

Our website may use fonts provided by Adobe Fonts. The provider is Adobe Systems Software Ireland Limited, 4–6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland.

When externally hosted fonts are loaded, your IP address may be transmitted to Adobe. Where consent is required, the connection is only established after you have given your consent.

  1. OpenStreetMap

Our website may include maps provided by OpenStreetMap. The provider is the OpenStreetMap Foundation, United Kingdom.

When a map is loaded, technical data such as your IP address and browser information may be transmitted to OpenStreetMap servers. Where required, the map is only loaded after you have given your consent.

  1. Server log files

When you visit our website, the hosting provider automatically records technical data in server log files. This may include:

This data is used for the technical provision, security and stability of the website. The legal basis is Article 6(1)(f) GDPR.

  1. Storage period

We retain personal data only for as long as it is required to process your enquiry or for as long as statutory retention obligations apply.

Enquiries submitted through the contact form, by email or through WhatsApp are deleted when they are no longer required, unless statutory retention obligations prevent their deletion.

  1. Recipients of data

Personal data may be shared with technical service providers that assist us with hosting, maintenance, communication and the secure operation of the website. Where required, appropriate data-processing agreements have been concluded with these providers.

  1. Your rights

Subject to the applicable legal requirements, you have the right to:

To exercise your rights, please contact:

info@terapiasmarbella.com

  1. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. In Spain, the competent authority is in particular:

Agencia Española de Protección de Datos
www.aepd.es

  1. SSL/TLS encryption

Our website uses SSL or TLS encryption for security reasons. You can recognise an encrypted connection because the website address begins with “https://”.

  1. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy when technical, legal or organisational changes occur.

Notice on the Use of Artificial Intelligence

This website may contain images based on our own photographs that have been edited or enhanced with the assistance of Artificial Intelligence (AI). Some texts have also been created or revised with the support of AI. All content is carefully reviewed before publication, revised where necessary, and published under our editorial responsibility.

Last updated: July 2026